Emerson Ecologics Launched Online Advanced Search for Enhanced Customer Service
BEDFORD, NH, OCTOBER 31, 2011‐‐ Emerson Ecologics, LLC, the leading provider of professional‐grade nutritional supplements to the healthcare practitioner market, today announced the launch of a new Advanced Search on their website, www.emersonecologics.com. The additional functionality of the search enables customers to quickly and easily find a product that meets their specifications, including ingredients, supplier, dietary needs, delivery form, and user type.
Entering preferred parameters into the Emerson Ecologics’ Advanced Search delivers a customized set of results from their broad selection of brands and products, saving practitioners’ considerable time in finding the right products. Active ingredients can be included and/or excluded in a search; inactive ingredients, such as select flavoring agents, binders or fillers, can also be excluded. Vitamins and minerals can be specified to be above or below average dosages to assist in finding a higher or lower potency product. Multiple manufacturers, including Emerson Quality Program℠ (EQP) Partners, as well as product categories can be selected as search factors. Patient-specific criteria, such as delivery format (liquid, capsules, etc.), dietary needs and allergens (gluten-free, dairy-free, vegan, etc.), and user type (children, seniors, pets, etc.), further refines a product search to meet the practitioner’s requirements. In addition, keywords enable a complete search of all text on product labels. Each set of criteria is optional, enabling a broad or very specific product query to better serve customers.
“The quantity and diversity of products that Emerson offers is one of the things our customers love about our service,” commented Lise Alschuler, ND, FABNO, Vice President of Quality and Education, Emerson Ecologics. “However, with so many products, customers have encountered challenges trying to find a specific product that meets their criteria. Our Advanced Search now allows practitioners to easily find exactly what they are looking for from the largest collection of professional dietary supplements available.”
Advanced Search is a comprehensive database of each and every ingredient of 12,000 nutritional supplement products that Emerson Ecologics carries. The project was completed over eighteen months with contributions from seven doctors.
“With all the products available in the marketplace, finding a product that meets all of your detailed specifications can be time consuming,” says Jaclyn Chasse, ND and coordinator of Emerson’s Advanced Search ingredient mapping project. “Now with Advanced Search, you can quickly advance from initial screening to detailed product comparison to finding the perfect product in just minutes. This gives practitioners an added efficiency for what’s important…more time with their patients.”
An online demo is available at www.emersonecologics.com/advancedsearch to showcase this new website functionality.
About Emerson Ecologics
Emerson Ecologics, LLC is the leading provider of products and services to the professional integrative healthcare community servicing Naturopathic, Chiropractic and Medical Doctors, Licensed Acupuncturists, Dieticians, Nurses, and more. The company distributes over 20,000 products from hundreds of industry leading manufacturers. As a result of their broad product offering, e‐commerce capabilities, and commitment to the industry’s focus on safety and quality, Emerson Ecologics serves as the one‐stop source of products, services and educational solutions for the integrative healthcare practitioner. Emerson Ecologics is GMP registered by NSF. For more information, visit the company’s website at www.emersonecologics.com.
S. Nicole Trombly