Successfully Managing Difficult People: The 5 Most Difficult Types of People and How to Deal with Them

The TrainHR webinar is approved by HRCI and SHRM Recertification Provider.

Overview: Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.

Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others. You’ll leave this three-day webinar well versed in the most effective methods for dealing with difficult people winning cooperation and trust and ensuring that your people’s values and your organization’s goals are in sync.

Why should you Attend:

Motivate and direct the employees you rely on-even when they don’t share your values
Adjust your management and personal style to the needs of different situations
Get more done by using the appropriate delegation techniques for any given situation
Resolve conflict more effectively in a wide variety of situations
Turn difficult people and poor performers into team players
Win the cooperation and trust from everyone in your organization
Increase your confidence, leadership skills and personal and professional satisfaction in your job
Use coaching to guide and direct your team members to improving performance

Would you benefit by understanding how to even more effectively motivate and direct the people you rely on?
Would you like to be better at delegating?
How about an opportunity to understand how to turn difficult people and poor performers into team players?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!

Areas Covered in the Session:

Motivate and direct the employees you rely on-even when they don’t share your values
Adjust your management and personal style to the needs of different situations
Get more done by using the appropriate delegation techniques for any given situation
Resolve conflict more effectively in a wide variety of situations
Turn difficult people and poor performers into team players
Win the cooperation and trust from everyone in your organization
Increase your confidence, leadership skills and personal and professional satisfaction in your job
Use coaching to guide and direct your team members to improving performance

Who Will Benefit:

CEO
Senior Vice President
Vice President
Executive Director
Managing Director
Regional Vice President
Area Supervisor
Manager

Instructor:
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries.

Event link : http://www.trainhr.com/control/w_product/~product_id=702013LIVE/?channel=ndnr-june_2018_SEO